Shipping policy

SHIPPING POLICY

Shipping destinations

The Thirty Tees currently ships to addresses within Australia only.

International shipping

If you are located outside Australia, please contact us at contact@thethirtytees.com before purchasing. We will do our best to accommodate your order and provide a postage quote based on your location and the items being purchased. Any applicable customs duties, import taxes or fees are the customer’s responsibility.

Processing times

Orders are normally packed and dispatched within 1–2 business days after payment has been confirmed. Business days exclude weekends and South Australian public holidays.

Shipping charges

Available shipping options and charges are displayed at checkout before payment is completed.

Buy four tees postage offer

Purchase four tees in the same transaction for delivery within Australia and we will refund the postage charged on that order.

All four tees must be purchased together in one order. The postage refund will be returned to the original payment method after the order has been reviewed. The time taken for the refund to appear will depend on the customer’s bank or payment provider.

Delivery times

Delivery times shown at checkout or provided by the carrier are estimates and begin after the order has been dispatched. Delivery may take longer for regional or remote locations, during peak periods, or because of delays outside our control.

Tracking

When tracking is available, the tracking details will be sent to the email address supplied with the order. Customers are responsible for checking that their delivery and email addresses are correct before submitting an order.

Delayed, missing or damaged deliveries

If an order appears delayed, missing or arrives damaged, please contact contact@thethirtytees.com with your order number and relevant photographs where applicable. We will assist with the carrier investigation and provide any remedy required under Australian Consumer Law.

Incorrect or incomplete addresses

If an order is returned because an incorrect or incomplete address was supplied, we will contact the customer. Additional postage may be required before the order can be sent again.

Contact

For shipping questions, contact:

The Thirty Tees
Email: contact@thethirtytees.com
South Australia, Australia